Kappa Search | Field Service Recruiter | Field Service Technician Job

Kappa Search Inc. is a Chicago recruiting firm that specializes in engineering, manufacturing, operations and maintenance recruitment and placement. We are currently recruiting for a Field Service Technician as outlined below:

Job Summary:

The Service Technician is responsible for delivery, installation, qualifying, and retrofitting. This position is also responsible for performing advanced troubleshooting, diagnostics, repair and calibration.

 Essential Duties and Responsibilities:

  • Tracks and reports equipment performance using reporting processes in Word, Excel, Access and Adobe.
  • Provides training at internal and external customer sites on correct operation and maintenance
  • Provides telephone and email support to customers as needed
  • Adheres to and enforces maintenance practices
  • Repairs components for coating vessels
  • Responds to technical questions from customers
  • Assists with training of new service engineers as directed

Requirements:

  • Associate’s Degree in Electrical or Electromechanical Technology is preferred.
  • 1+ year prior equipment and maintenance experience is required;
  • Strong electrical and mechanical aptitude for machinery and test equipment
  • Strong proficiency reading schematics and blueprints
  • Working knowledge of computers and electronics is required as well as proficiency working with MS Office (i.e., MS Excel, Word, and PowerPoint)
  • Good verbal, written, and oral communication skills are required
  • Strong customer-focus, attention to detail, and problem-solving skills are required
  • Must be willing to work over-time as required as well as travel 10% domestically and internationally if requested
  • Willingness to respond to emergency service calls is required