3 in 10 employers find falsified resume references

During the hiring process, there's usually an expressed level of trust between job applicant and employer. Candidates expect a fair shot at employment and employers expect truthfulness and a genuine representation of an applicant's skills and personality. However, a notable percentage of hiring decision-makers have seen that trust manipulated by applicants who submit tampered resumes, as documented by a new poll.

According to a CareerBuilder survey, 29 percent of hiring managers and human resource professionals said they had encountered a fake reference listing on an applicant's resume. Nearly 2,500 employment managers were included in the recent survey. The response rate demonstrates a distressing number of employers have caught a fake reference. Even more alarming are the employers that may have been duped by an insincere applicant, making a safe and comprehensive hiring process supplied by talent recruiters an important asset in employment practices.

The survey also collected information on other employer resume fact-checking habits. Overall, 80 percent of employers do indeed contact listed references when evaluating an applicant's prospects for the job. However, that also means 20 percent of managers or HR professionals render themselves vulnerable to disingenuous job applicants. That sentiment is further enforced by the 69 percent of respondents who said they spoke with a reference who did not speak highly of an applicant.

A majority of respondents said that what references said about an applicant did have some bearing on their employment decisions: 69 percent said they had changed their minds about a potential hire after speaking with a reference. References once again didn't help out prospective employees in employers' responses. Of the 69 percent who said references had an impact, 47 percent said they had a less favorable view after talking with a reference and just 23 percent said they had a more favorable opinion of an applicant.

Thirty-one percent of respondents said their estimation of a prospective employee was not influenced by what a reference had to say.

The application process can take a toll on hiring decision-makers. Not only is talking to references a time-consuming activity, but the increasingly common tactic of job candidates falsifying resume listings presents employers with a significant challenge. Using an employment search firm can expedite the process while also ensuring the qualified nature of employees.